Privacy Policy

Centurion

Serving businesses across Gauteng.

George

Serving businesses across the Garden Route and the surrounding Western Cape region.

Last updated: June 25, 2026

This Privacy Policy describes how Business Growth Marketing Agency (“we”, “us”, or “our”) collects, uses, stores, and shares your Personal Information when you visit or make use of our website and services (the “Site”).

We are committed to protecting your privacy and processing your data strictly in accordance with the South African Protection of Personal Information Act, No. 4 of 2013 (POPIA). Under POPIA, "Data Subjects" include both natural persons (individuals) and juristic persons (such as companies, partnerships, and close corporations).

Topics Covered:

  • Personal Information We Collect
  • How We Use Your Personal Information
  • How We Share Your Personal Information
  • International Data Transfers (Cross-Border)
  • How We Store and Retain Your Data
  • Direct Email Marketing
  • Behavioral and Targeted Advertising
  • Your Data Protection Rights under POPIA
  • Third-Party Websites
  • Changes to this Policy
  • Complaints
  • Contact Us & Information Officer Details

Personal Information We Collect

1. Automatically Collected Data ("Device Information")

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. To manage or disable cookies, visit allaboutcookies.org.
  • Log files: Track actions occurring on the Site, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

2. Information You Directly Provide ("Provided Information")

We collect and process personal and corporate data that you voluntarily provide to us when you register online, request a quote, place an order for our marketing services, or complete a customer survey/feedback form.

This information may include:

  • Identity & Contact Details: Name, business name, registration number (for juristic persons), email address, and phone number.
  • Billing Information: Billing address, physical address, and payment processing information (including credit or debit card details).
Definition: When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Provided Information, as defined by POPIA.

How We Use Your Personal Information

We use the Provided Information generally to fulfill agreements and services requested through the Site (including processing payment information, managing service delivery, and issuing invoices or order confirmations). Additionally, we use this information to:

  • Communicate directly with you;
  • Screen our orders and inquiries for potential risk or fraud; and
  • Provide you with information or advertising relating to our marketing services, strictly in line with the preferences and consent you have shared with us.

We use the Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more broadly to improve and optimize our Site (for example, by generating analytics about how our audience interacts with the Site and assessing the performance of our campaigns).

How We Share Your Personal Information

We engage trusted third-party service providers ("Operators") to help us process your Personal Information for the purposes outlined above.

The types of third parties with whom we share elements of your Personal Information include:

  • Analytics Providers: We use Google Analytics to understand how visitors interact with our Site. You can view Google’s privacy policy here and opt-out here.
  • Payment Processors: Secure third-party gateways used to handle transactions and credit/debit card processing.
  • CRM and Email Management Tools: Platforms utilized to securely store contact databases and distribute company correspondence.
  • Security & Fraud Prevention: Specialized IT security software to protect our servers and user data.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our legal rights.

International Data Transfers (Cross-Border)

As Business Growth Marketing Agency utilizes cloud-based software, secure hosting providers, and international tools (such as Google Analytics and global CRM platforms), your Personal Information may be transferred to, stored, and processed on servers located outside of South Africa, including in the United States and Canada.

By using our Site and services, you acknowledge this cross-border transfer. We ensure that any international third-party operators processing your data bind themselves to strict data protection standards that meet or exceed POPIA requirements.

How We Store and Retain Your Data

We securely store your data via protected cloud servers and hosting environments utilizing commercially reasonable administrative, technical, and physical security measures. While we take extensive precautions to prevent unauthorized access, loss, or alteration of data, no digital transmission over the internet can be guaranteed 100% secure.

Retention Period: In accordance with Section 14 of POPIA, we do not retain your Personal Information indefinitely. We will only store your data for as long as is reasonably necessary to fulfill the initial purposes for which it was collected, or as required by South African law (e.g., for statutory tax and accounting records). Once data is no longer required, it is safely deleted or permanently de-identified.

Direct Email Marketing

We value your privacy and comply strictly with POPIA's opt-in regulations regarding electronic direct marketing (emails, SMS, automated calls).

  • New Prospects: We will only send you marketing material if you have given us explicit, proactive consent to do so.
  • Existing Clients: If you have previously purchased services from us, we may send you communication regarding similar marketing services, provided you were given the opportunity to object to marketing at the time of data collection.

You have the right to unsubscribe from our marketing lists at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting us directly.

Behavioral and Targeted Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest your business. To understand how targeted advertising works, visit the Network Advertising Initiative’s educational page here.

You can easily opt-out of targeted advertising using these platform-specific links:

Please note that we do not alter our Site’s data collection practices when we detect a "Do Not Track" signal from your browser.

Your Data Protection Rights under POPIA

As a South African resident or registered juristic entity, you possess the following legal rights regarding your Personal Information, which can be exercised free of charge:

  • Right of Access: You can request confirmation of whether we hold your personal data and ask for a record of that data.
  • Right to Correction/Rectification: You can request that we update, amend, or correct inaccurate, irrelevant, or outdated personal information.
  • Right to Objection & Deletion: You have the right to object to the processing of your data on reasonable grounds, or request that we destroy or delete your information.
  • Right to Object to Direct Marketing: You can withdraw your consent for direct marketing activities at any moment.

To exercise any of these rights, please contact our designated Information Officer using the contact details provided below.

Third-Party Websites

Our Privacy Policy applies exclusively to Business Growth Marketing Agency and this Site. We are not responsible for the data collection, privacy frameworks, or content of external websites linked on our platform. We strongly advise reading the privacy documentation of any third-party links you follow.

Changes to this Policy

We may update this Privacy Policy periodically to align with operational adjustments, technological shifts, or updated legal and regulatory compliance needs in South Africa.

Complaints

If you believe your personal or business data has been handled incorrectly, please contact us directly so we can resolve the matter immediately.

If we fail to resolve your concern to your satisfaction, you have the right under POPIA to lodge a formal complaint with the South African Information Regulator:

  • Website: inforegulator.org.za
  • General Enquiries: enquiries@inforegulator.org.za
  • POPIA Complaints Email: complaints.IR@inforegulator.org.za

Contact Us & Information Officer

For any inquiries regarding this policy, to exercise your data rights, or for general privacy questions, please contact our business office and designated Information Officer.

  • Company Name: Business Growth Marketing Agency
  • Physical Address: 327 Theuns van Niekerk, Centurion, Gauteng, South Africa, 0157
  • General Email: phillip@business-growth-marketing.com

Designated Information Officer:

  • Name & Title: Phillip Nicholson, CEO
  • Direct Email: phillip@business-growth-marketing.com